Elderly man in one of those motorized buggies to a Walmart Employee that was walking around- “Do you think you can open a line to cash me out? There is not even one line open. They are all self checkouts.”
Walmart Employee-“No I can’t, and if you don’t like it, call 1-800-Walmart to complain. You are capable to cash ourself out like everyone else.”
Another elderly man who was in ear shot, and trying to cash himself out while struggling with his walker-“This is just awful! If I fall I’m suing. There is no good reason to have so many of you guys walking around doing nothing but watching us all struggle.”
Same Employee as she’s walking off in the opposite direction-“Well feel free to call corporate too.”
Back home we only have one line open, number 5, because they sell tobacco. Otherwise we’d probably have no lines open either. It’s all very annoying.
My only guess is that they are trying to move everyone into ordering online and having it home delivered. Seems pointless to have so many employees walking around aimlessly though. I do both, but from a marketing point of view, they are going to shoot them self in the foot in the end. People go into Super Walmart to grocery shop but oftentimes find them self on the other half of the store impulse buying stuff they don’t need. This won’t be happening much online, if at all. People like me are feelers and need to feel things before making a purchase. So yes, Walmart is just awful.